TWIC provides a diverse range of data services for SE and most of central Scotland to suit users’ needs.
Typically, users require provision of data and reports to support development and woodland planting proposals, screening of planning applications, provision of data to develop and implement Local Biodiversity Action Plans (LBAPs) and coordination of Local Biodiversity Site (LBS)/Local Nature Conservation Site systems (LNCS).
Service Level Agreements (SLA)
Everyone can request data from TWIC on an ad hoc basis using our Data Request service. However, a number of our clients benefit from a Service Level Agreement (SLA) with us for the provision of ongoing services, usually for a 1 or 3 year period.
SLAs are designed to benefit both parties. The user benefits from a guarantee of services of a known quality at a cost lower than would be possible without the advance commitments. TWIC benefits through a clear definition of the services expected and through the security of income.
Our main SLA clients are Local Authorities and nature conservation charities. However, environmental consultancies and other commercial data users can also make use of the Service Level Agreement option. The table below summarises the current list of services we can provide. For further information and to discuss your requirements, please contact the Centre Manager at natalie@wildlifeinformation.co.uk.
| Services available under a Service Level Agreement (SLA) |
|---|
| Site Reports* |
| Planning Application Screening |
| Notable and Protected Species data (GIS layer) |
| Local Biodiversity Site (LBS)/Local Nature Conservation Site (LNCS) system management |
| Local Biodiversity Action Plan (LBAP) support |
| Local Biodiversity Site (LBS)/Local Nature Conservation Site (LNCS) surveys |
| Workshops and training, e.g. in wildlife recording |
*Where an SLA is solely for the provision of site reports/data requests, a minimum of 5 site reports is required for a 1 year SLA.