Business Administrator – Karen Herbert

Karen joined TWIC in March 2023. She is a graduate in Rural Resource Management (BSc Hons) from Napier University. Karen has extensive administrative experience in the public and third sector.

Karen is responsible for the management of the TWIC office, financial administration, and customer liaison, including managing the Service Level Agreements with Local Authorities.

Karen’s normal working days are Monday to Thursday.

Contact Karen by email at